Right of withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers are every natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or independent professional activity:

Right of withdrawal:

You have the right to revoke this contract within fourteen days without giving any reasons. The period of revocation is fourteen days from the day on which you or a third party named by you, who is not the carrier of the goods, have received or have received the last goods.

In order to exercise your right of revocation, you must inform us (KOHL automobile GmbH, Neuenhofstraße 160,52078 Aachen, Tel: +49 (0)241 5688-222, Fax: +49 (0)241 5688-223, E-Mail: info@phoenix-motorrad.de by means of a clear declaration (e. g. a letter, telephone, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

Consequences of revocation:

If you revoke this contract, we will be obliged to return all payments received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), to you without delay and at the latest within fourteen days from the day on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case at the latest within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the expiry of the 14-day deadline.

The direct costs for the return of the goods in the case of an effective revocation of the contract declaration (see point revocation instruction) shall be borne by the customer if the delivered goods ordered and if the price of the goods to be returned does not exceed an amount of 200 EURO. Otherwise the return is free of charge for the customer and Kohl GmbH bears the return costs.

They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of the quality, properties and functioning of the goods.


Important note - No right of withdrawal/ Premature extinction of the right of withdrawal:

According to §312g Abs. 2 Nr. 9 BGB, there is no right of revocation for services in the area of leisure activities with a fixed time of performance, in particular for the sale of tickets for events.

The right of revocation expires in the case of contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

State 01/2023.

Sample revocation form
(If you wish to revoke the contract, please complete this form and send it to us.
send it back.)


KOHL automobile GmbH, Neuenhofstraße 160,52078 Aachen, Germany
E-mail: info@phoenix-motorrad.de
Herewith I/we (*) hereby revoke the contract of purchase concluded by me/us (*)
of the following goods
Ordered on (*)/received on (*): __________________________________
Name of the consumer (s): __________________________________
Address of the consumer (s): __________________________________
Signature of the consumer (s) (only for communication on paper)
(*) Delete incorrect sample revocation form.
(If you wish to revoke the contract, please complete this form and send it to us.
send it back.)

Classic view